- Ask questions every 5-10 minutes!
- Call on one person by name.
- Don’t ask the group in general
- When you start with one person for a question, stay with that person. Give them feedback.
- If the person you are questioning can’t answer, have them ask a classmate, not you. Make it a game!
- Be clear when you want everyone to follow along or participate in answering questions.
- It is easy to confuse learners with “nice to know versus need to know”.
- There is a lot of information, but lecturing on every nice to know won’t help anyone remember it.
- Participants have the capacity to store everything they experience (see, read or hear). The real issue is whether they can access the information when they need it (recall).
- Stick to the key points.
- If “nice to know” comes up, or a topic not yet covered, add it to the flip chart. Cover it at the end, or when you are on that topic.
- Answer questions only on topics already covered or on key points.
- Translate what you are presenting to its value in a daily job. Be the learner and present “What do I have to know to get it done?” Provide context and realistic examples.
- Make sure the entire class is following along by walking around
- Slow down. Check that everyone is in the right place.
- If someone is not, have a teammate help them
- Be attentive to facial expressions. If you see looks of confusion:
- Ask everyone to come up with a question to ask about the subject.
- Have someone else answer it. If no one knows, you answer.
- Have someone else do a teach-back. If they don’t think they can, have them ask a question.
- If you see inattentiveness and yawning:
- Have everyone stand up and stretch.
- Do one of the review activities
- Have participants write in a notebook. Say “Write this down” when you want them to remember a best practice. Writing helps recall.
Creating emotion helps memory. Use stories. Set up real simulations.
Repetition is the key to learning. Let participant’s do the task many different ways