CREATE A FOCUS ON RESULTS Hidden leaders who focus on results have two main characteristics: They take initiative and maintain…
ALL OF US ARE LEADER
After doing my research in leadership and followership; I realised and observed during my consutlancy project using PRISM PHILOSOPHY that…
THE POWER OF SMALL WINS
The central driver of a creative, productive performance is the quality of a person’s “inner work life.” Peoples’ “inner…
THE DISCIPLINE OF TEAMS
The word “team” is often misused. Managers are quick to label a group of people a “team” because they…
The Importance of People
Successful businesses strive constantly to develop and grow. Senior management decide on the strategies needed to move the organisation forward…
EXPLORE RESISTANCE AND NEGOTIATE COLLABORATIVELY
Negotiation is a must-have skill when there is no collaborative solution in sight and people need to agree to disagree.…
Phone Etiquette
Techniques for Creating and Sustaining Rapport Over the Phone How to go about creating immediate rapport over the phone, within…
